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Privacy Policy

We are on a first-name basis with Spain – you can be too

INTRODUCTION

At My Nexus Spain, operating under the trade name Spain Nexus Advisors S.L., the protection of personal data is our priority. We are committed to ensuring the privacy and security of the data shared with us by our users, clients, and visitors. This privacy policy explains how we collect, process, protect, and use your personal data, as well as your rights under applicable regulations, including the General Data Protection Regulation (GDPR) and the Spanish Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

This policy applies to all personal data collected through our forms, websites, contracts, and other communication channels during the execution of real estate brokerage and the provision of our services.

TABLE OF CONTENTS

  1. Data controller
  2. Types of data subjects and collected data
  3. Purposes of data processing
  4. Legal basis for processing
  5. Data recipients
  6. Data retention period
  7. Profiling and automated decisions
  8. Exercising user rights
  9. Data confidentiality and security
  10. Data transfer outside the European Union
  11. Cookie policy
  12. Changes to the privacy policy

§1. DATA CONTROLLER

  • Company name: Spain Nexus Advisors S.L.
  • Address: Carrer Ausiàs March, 8, 46133 Meliana, València, Spain
  • E-mail address: mynexusspain@gmail.com
  • Phone: +34 614 190 031
  • Mailing address: Carrer Ausiàs March, 8, 46133 Meliana, València, Spain

§2. TYPES OF DATA SUBJECTS AND COLLECTED DATA

We process personal data of the following categories of people:

Property seekers:

  • Identification data (first name, last name, ID document number, etc.).
  • Contact details (phone, email, address).
  • Financial data (budget, creditworthiness).
  • Property preferences (location, type of property).

Property owners:

  • Identification and contact details.
  • Financial and billing data.
  • Property information (address, features, value).

Website users:

  • Contact details (name, email, phone).
  • Navigation data (IP address, location, preferences).
  • Data collected through cookies and similar technologies.

§3. PURPOSES OF DATA PROCESSING

Your personal data is processed for the following purposes:

  • Real estate brokerage – handling transactions for the purchase, sale, rental, and valuation of real estate.
  • Execution of contracts – performance of contracts, preliminary agreements, or arrangements.
  • Marketing communication – sending information about offers, products, and promotions (with user consent).
  • Legal obligations – e.g., anti-money laundering, tax settlements.
  • Service improvement – analysis of user preferences to optimize offers.
  • Customer service – responding to inquiries, complaints, and suggestions.

§4. LEGAL BASIS FOR PROCESSING

The basis for processing your personal data is:

  • Consent – e.g., for sending marketing information.
  • Performance of a contract – e.g., provision of real estate brokerage services.
  • Legal obligations – e.g., in the field of taxes and anti-money laundering.
  • Legitimate interest – e.g., analysis of user preferences to improve services.

§5. DATA RECIPIENTS

Your data will be stored for the period necessary to achieve the processing purposes, including:

  • Data related to contracts – for the entire duration of the contract and up to 5 years after its termination.
  • Tax and accounting data – for 10 years in accordance with legal regulations.
  • Marketing data – until consent is withdrawn.

After these periods, the data will be deleted or anonymized.

§8. EXERCISING USER RIGHTS

You have the right to:

  • Access – obtain information about what data we process.
  • Rectification – correct incorrect or incomplete data.
  • Erasure – request data deletion if it is no longer needed.
  • Restriction of processing – in certain situations.
  • Objection – to processing for marketing purposes.
  • Data portability – obtain your data in electronic format.

To exercise these rights, please contact us via email or mail, enclosing a copy of your ID document.

§9. DATA CONFIDENTIALITY AND SECURITY

We apply technical and organizational measures, such as:

  • Data encryption
  • Restricted data access
  • Regular security audits

To exercise these rights, please contact us via email or mail, enclosing a copy of your ID document.

§10. DATA TRANSFER OUTSIDE THE EU

Data may be transferred outside the EU only based on standard contractual clauses approved by the European Commission.

§11. COOKIE POLICY

We use cookies – you can manage them in your browser settings.

§12. CHANGES TO THE PRIVACY POLICY

We reserve the right to make changes – we will inform about any updates on our website.